Terms of Service

Welcome to formebeauty. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. About Our Store

formebeauty sells beauty and cosmetic products through our online store. We reserve the right to update, modify or discontinue products, services, pricing or website content at any time without notice.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colours and information displayed on our website are accurate and up to date. However, colours and appearance may vary slightly depending on your device or screen.

Products are intended to be used only as directed. Please read all product instructions and warnings before use.

3. Product Safety

Our products are intended for cosmetic use only. Avoid contact with the eyes unless the product is specifically intended for use around the eye area.

We recommend performing a patch test before use where appropriate. If irritation, redness, swelling, discomfort or another reaction occurs, discontinue use immediately.

Customers are responsible for following the product's instructions and using the product appropriately.

formebeauty is not responsible for reactions or adverse effects resulting from incorrect use, failure to follow instructions or use contrary to the product's intended purpose.

4. Orders

By placing an order through our website, you confirm that the information provided is accurate and complete.

We reserve the right to refuse, cancel or limit an order where necessary, including where an item is unavailable, a pricing or product error has occurred, or we suspect fraudulent or unauthorised activity.

If we need to cancel an order that has already been paid for, you will be contacted and any applicable refund will be processed.

5. Pricing & Payments

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

We reserve the right to change prices at any time. Any price changes will not affect orders that have already been placed and accepted.

Payment must be successfully received before an order is processed and dispatched.

6. Shipping & Delivery

We aim to process and dispatch orders within the timeframe stated on our website. Delivery times may vary depending on the shipping method selected and the destination.

Once an order has been dispatched, delivery is the responsibility of the selected postal or delivery service. We are not responsible for delays caused by circumstances outside our reasonable control.

Please ensure your delivery address is correct before completing your order.

7. Returns & Refunds

Due to the nature of our products and for hygiene and safety reasons, opened or used products cannot be returned.

Eligible unopened and unused products may be returned in accordance with our Returns & Refunds Policy.

Change-of-mind returns are eligible for store credit only, subject to the conditions outlined in our Returns & Refunds Policy.

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

8. Promotions & Discount Codes

Promotional offers and discount codes may be subject to specific terms and conditions, including expiry dates, minimum spends or product exclusions.

Discount codes cannot be exchanged for cash and cannot be applied retrospectively to previous purchases unless otherwise stated.

We reserve the right to cancel or modify a promotion where necessary.

9. Website Use

You agree not to misuse our website, attempt to gain unauthorised access to our systems, interfere with the operation of the website, or use our website for unlawful purposes.

All content on this website, including images, logos, text, graphics and branding, belongs to or is used by formebeauty and may not be reproduced, copied or used without permission.

10. Third-Party Links & Services

Our website may contain links to third-party websites or services. These are provided for convenience, and formebeauty is not responsible for the content, availability or practices of third-party websites.

11. Website Information

We aim to keep the information on our website accurate and current. However, we do not guarantee that the website will always be free from errors, interruptions or inaccuracies.

We reserve the right to correct errors, update information and make changes to our website at any time.

12. Limitation of Liability

To the extent permitted by law, formebeauty will not be liable for losses arising from the misuse of our products, failure to follow product instructions, or circumstances outside our reasonable control.

This section does not exclude, restrict or modify any rights or remedies that cannot legally be excluded under Australian Consumer Law.

13. Australian Consumer Law

Our Terms of Service are subject to Australian law, including the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and your continued use of our website following any changes means you accept the updated Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

formebeauty
Email: hello@formebeautyau.com